18:30-20:00 – Psychological and Creative Processes in Management of Interpersonal and Political Conflicts (Workshop and Lecture/Seminar, 2 credits)
Lecturer: Dr. Tsfira Grebelsky-Lichtman
The course introduces students to key behavioral principles and strategies for conflict resolution and interpersonal conflict management in a practical manner. The course enables students to develop effective concrete skills along with an academic theoretical understanding of behavioral strategies for managing and resolving conflicts. In this framework, we will deal with the following topics: Analyzing negotiation and conflict management models from an integrative perspective, psychological, emotional and behavioral processes for building cooperative strategies in interpersonal and intergroup situations and providing practical tools for effective communication and systematic management of the negotiation and conflict resolution process. We will also deal with the following topics: creative thinking in negotiation and conflict resolution, dealing with objections and the use of language as strategy, effective nonverbal communication and the connection between verbal strategies and nonverbal practices and principles, as well as strategies for effective persuasion in situations of conflict management and negotiation on an interpersonal and political level.